Privacy Policy

Evoosurvey Websites

When you access our website, we gather your IP address and browser type. Our websites also utilize cookies to collect information.

1.1 Website Cookies

We allocate a unique, randomly generated number to your computer via our cookies. These cookies do not retrieve any data from your computer about other websites you visit or your browsing habits.

A notification is present on our websites indicating our use of cookies for data collection purposes. We deploy various cookies for several reasons:

• To remember your preferences for pop-ups and ads;

• To gather information about your device and browser to customize the display according to your screen size and optimize content for your browser;

• To enhance our services by analyzing usage details of our website, such as visit frequency, the number of visitors, the pages accessed, your location, referral sources, and visit duration.

You can disable optional browser cookies at any point. For guidance, please see your browser’s Help section.

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1.2 Website Beacons

We employ web beacons to track a user's path through our website or across multiple websites, which aids us in deploying cookies on our sites and enables us to count the users who have viewed these pages, thereby assisting in the provision of our Services. Web beacons do not gather or record any personally identifiable information.

Web beacons, customized links, or related technologies may be used to ascertain if you have opened an email we sent and to track the links you click within that email, allowing us to offer you more targeted email communications or other pertinent information.

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1.3 Navigational Information

On occasion, we promote our services on other websites, which likely use cookies and web beacons to collect data about your activity. This information can be used to provide you with advertisements tailored to your interests. The data collected by cookies and web beacons does not include personal identifiable information. If you prefer not to have this information used for the aim of receiving targeted ads, you may opt out by visiting: http://www.aboutads.info/choices/ (or for those in the European Union, http://www.youronlinechoices.eu/).

Please be aware that opting out will not exempt you from receiving advertising. You will still be shown general ads.

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1.4 Registrations and Forms

Evoosurvey gathers Personal Information provided by you during webinar sign-ups, on our subscription and landing pages, through our "contact us" forms, when you subscribe to any of our blogs, or via our online chat service. This information is collected to ensure your registration is successful and/or to fulfill the information or responses you have requested.

Our forms require the disclosure of your country of location. For those in the EU, we include a mandatory checkbox to acknowledge and consent to our data collection practices, along with options for opting out and instructions on how to do so. In the United States, we ask for your state of residence and provide details on various state privacy laws.

To avoid repeated requests for the same Personal Information, our registrations and forms may ask for your permission to use your data just once. EU/Swiss citizens have the right to contact us at dataprotection[at]evoosurvey.com to modify or delete their Personal Information at any time. Individuals seeking rights under non-EU legislation should also direct their requests to dataprotection[at]evoosurvey.com.

 

1.5 Buttons and Tools From Other Companies

Evoosurvey's websites and mobile applications may incorporate buttons and tools linking to our social media accounts, such as our official pages on Facebook, LinkedIn, or Twitter. Your interactions with these social networking services may allow us to receive information about you.

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2. Data Security and Retention

In our dedicated Data Security section, we detail the comprehensive measures Evoosurvey employs to protect your data. Our security approach encompasses a blend of technical, physical, and administrative safeguards. Key elements of our data protection strategy include the encryption of data both when it's being transmitted and when it's stored, stringent access controls to prevent unauthorized access, fortified network configurations complemented by continuous monitoring for security breaches, including intrusion detection and prevention systems, restrictions on data transfers, comprehensive security training for our staff coupled with strict confidentiality agreements, and regular security assessments conducted by independent third parties, including penetration tests, among various other protocols.

 

Evoosurvey commits to retaining personal data solely for the duration necessary to fulfill the objectives stated in this policy, except when extended retention periods are mandated by law. Factors influencing the length of our data retention include:

 

The lifespan of your account and your interaction with our Services;

• Legal statutes of limitations that may apply;

• Our contractual commitments to customers;

• Obligations to retain data for legal proceedings or investigations.

• Upon determining that your personal data is no longer required for our operational needs, legal, or regulatory purposes, we proceed to securely erase or anonymize your information. Evoosurvey conducts periodic audits of our data storage to ensure that only necessary data is retained for legitimate business or legal reasons.

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3. Exercising Your Data Rights with Evoosurvey

Evoosurvey offers several avenues for you to manage, understand, and control your personal information that we process, including but not limited to, requesting a summary of your information, updating or correcting it, and requesting its deletion.

• Request a Personal Data Report: To request access to your data, please submit a support ticket via the provided link in our contact section.

• Correct or Update Your Data: You have the ability to update your name, email address, and language preferences directly through your Evoosurvey account settings. Should you encounter any issues while updating this information, we encourage you to submit a support ticket for assistance.

• Opt-Out of Data Processing: To opt out of receiving marketing emails from us, you can simply click the “unsubscribe” link at the bottom of the emails we send. If you wish to cease all personal information processing activities by Evoosurvey, you may request the deletion of your account.

• Delete Your Data: To permanently remove your personal information from Evoosurvey, you may delete your account directly. If your account is governed by your employer or an organization, you should contact your organization's administrator to discuss deletion or to opt-out. For enterprise accounts, account and data management is under the purview of your employer.

• Export Your Data: If you wish to export the data stored in your Evoosurvey account, follow the instructions available in the help section of your account or our website.

• Lodge a Complaint: For individuals in the EEA, Switzerland, or the UK who believe Evoosurvey has not adhered to data protection laws, there is a right to lodge a complaint with your local supervisory authority.

Evoosurvey commits to addressing all requests within 30 days, unless legal stipulations necessitate an extension. We may need to verify your identity to process your requests.
 

4. Changes to This Privacy Statement

Evoosurvey may periodically update this Privacy Statement to reflect any changes in our practices regarding personal data or adjustments to legal requirements.

 

Upon making updates, we will modify the "Last Updated" date found at the beginning of this Statement. In the event of significant changes, we will ensure prominent notice is given either through our website or via direct notification to you.

 

We recommend reviewing this page at regular intervals to stay informed about our current privacy practices. By continuing to utilize our Services, you signify your agreement to the revised Privacy Statement.

 

5. Minors and Children Under the Age of 13

Evoosurvey does not permit children under the age of 13 or those deemed "Minors" according to the legal jurisdiction they are under, to access any of our services without the requisite consent from a parent or legal guardian. Should you suspect that we might possess any information from or about a Minor collected without appropriate consent, we urge you to get in touch with us using the contact information provided.

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6. Additional Information for Users in Specific Regions

EU, UK, and Swiss Users

This section caters specifically to our users from the European Union, Switzerland, and the United Kingdom.

To communicate with Evoosurvey’s Data Protection Officer (as defined under GDPR), please reach out to dataprotection[at]evoosurvey.com.

Data Transfers Information submitted to Evoosurvey may be transferred to, processed in, and stored within the United States or other countries globally. By submitting or transferring any information through our Services, you acknowledge that such data may be hosted and accessed in the United States and worldwide. It's important to recognize that privacy laws in the United States might differ from those in your residence.

Legal Basis for Processing

• Performance of a Contract: This basis applies when we deliver our Services to you or engage with you regarding them. It covers our use of your personal data for project management, session setup, and payment processing.

• Our Legitimate Business Interests: This includes detecting and preventing fraud and abuse to safeguard the security of our customers, ourselves, or others; enhancing our products; and marketing our paid products to you.

• Your Consent: Applies when we request your consent for processing your personal information for a specific, communicated purpose. You can withdraw this consent at any time, ceasing our processing of your data for that particular purpose.

• Compliance with a Legal Obligation: This basis is used when your personal information is necessary for us to comply with legal obligations, such as collecting certain information for identity verification.

Users in California, Nevada, and Brazil

This part enhances the information in the Privacy Statement for residents of California, Nevada, and Brazil.

Rights You have the right to request that we:

• Provide access to and copies of certain information we have about you.

• Summarize the categories of personal information we've collected or disclosed about you in the past twelve months, including the sources of such information, the purpose for collecting or selling it, and the categories of third parties with whom we've shared it.

• Delete your personal data.

Non-discrimination for Exercising Your Privacy Rights For privacy requests under the CCPA or other applicable state privacy laws, please initiate a help desk request through the specified link.